At ELC Training, we are deeply committed to ensuring that every student has access to the support they need to excel in their studies. Whether you’re facing academic challenges, personal issues, or just need a bit of extra help, there are numerous support services available to you.
Here’s a comprehensive guide to the various types of support you can access to enhance your learning experience.
Comprehensive Support Services for Students
1. Personalised One-on-One Support
We offer personalised assistance through various channels to cater to your needs:
Trainers and Assessors: Receive one-on-one support from our trainers and assessors via email, Microsoft Teams, or phone. This ensures you get tailored guidance and answers to any questions you may have.
Study Skills Assistance: Face-to-face sessions are available to help you develop effective study skills and strategies tailored to your learning style.
2. Pre-Recorded Study Support Videos
Access a library of pre-recorded videos designed to reinforce your learning and provide additional explanations of complex topics. These resources can be revisited anytime, offering flexibility and convenience.
3. Software and Program Assistance
If you need help navigating specific software or programs required for your studies, we can assist you in accessing and effectively using these tools. This support helps ensure that technical challenges don’t hinder your academic progress.
4. Additional and Modified Resources
We understand that one size doesn’t fit all. If you need additional or modified resources to better suit your learning needs, we are here to provide them. This ensures you have the right materials to support your academic journey.
5. Study Groups
Collaborate and learn with your peers through study groups. Working with fellow students can provide different perspectives and enhance your understanding of the material.
6. Referrals to External Services
If you need specialised support beyond what we offer, we can refer you to relevant external services. These may include counselling, academic tutoring, or other professional services.
Success and Wellbeing Services
For students enrolled under a funded agreement, Success and Wellbeing Services (SWS) offers individualised support to help you complete your training and transition to employment. This service is available at no extra cost and provides comprehensive assistance for students facing complex personal and learning needs. It’s much easier to take care of yourself when you have the right support systems in place. That’s why Success and Wellbeing Services offers free, confidential support to help you get back on track and bring your goals within reach, no matter what challenges you face.
Success and Wellbeing Services are delivered by experienced and dedicated Success and Wellbeing Coaches. What you discuss with your coach is kept private and confidential.
Support is tailored to your unique needs, which means that Success and Wellbeing Services can look different for every student and may include:
- Study Support: Stay on track with your studies.
- Wellbeing Support: Address mental and physical health challenges.
- Financial Support: Assistance with course fees.
- Housing and Travel Support: Help finding accommodation and transport options.
- Childcare Support: Connect with childcare services.
- Career Support: Guidance for transitioning into work.
For more detailed information about SWS, please access the following link: My Training | Success and Wellbeing Services
How to Access Support
If you are an active student, start by contacting your assigned Trainer/Assessor. They can help you determine your eligibility and guide you through the process of accessing the support you need. Alternatively, you can reach out to a Success and Wellbeing provider via the My Training website: My Training | Reach out to a Success and Wellbeing Provider
Our goal is to ensure you have all the resources and assistance required to succeed in your studies and beyond. Don’t hesitate to reach out and take advantage of these valuable support services.
Your success is our priority!
Stephanie
